Developer: Fcs fair computer systems gmbh
Category: Business
With ESA Check 3.4 we present to you new features:
• You can now quicker update the VHC status by pressing for two seconds on the left VHC status icon on "Current VHC"-page
• Typos can happen to anybody, especially on the tablet. We are therefore now comparing your mileage entry on the eDAB vehicle details page with the previous driving pattern of the vehicle. If your entry differs significantly from this pattern, we will show you a one-time message. You can ignore the message by saving the vehicle information again.
• We have harmonised and enriched the VHC data on the "Current VHC"-page in order to quicker find and open the respective VHC or work order.
Thanks to all Opel Service Partners around Europe, who contributed with their feedback to this app update!
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With ESA Check 3, the replacement of the old ESA Check app, you can easily
• perform vehicles health checks
• document findings with comments, pictures and due dates
• search for labour times and parts prices via MenuPricing
• request work orders and prices from your DMS (requires DMS interface)
• send status updates via email or SMS to your customers (requires myDigitalService participation)
• record videos for internal purposes or customer communication (requires ESA Video app).
The latest generation of our electronic vehicle health check app saves you time and allows you to let your customers participate in the service process via myDigitalService. Inform the customers about the service progress via email or SMS and improve transparency and trust. In addition, if there are any findings that have to be clarified, just send the customer a dedicated message including images and even a video! The customer can approve the additional jobs online and you are informed via email about any customer feedback. This drives convenience for the customer and digitises the whole service process.
Additionally, you will have all vehicle health checks and findings gathered via ESA Check 3 directly available for follow up processes within ESA WEB and your DMS.
Note: ESA Check 3 can only be used by Opel Service Partners, workshops and associated brands that do have access to ESA WEB via Global Connect!
With ESA Check 3.4 we present to you new features:
• You can now quicker update the VHC status by pressing for two seconds on the left VHC status icon on "Current VHC"-page.
• In case of presumed typos during the mileage entry, we will show you now a one-time message. You can ignore the message by saving the vehicle information again.
• We have harmonised and enriched the VHC data on the "Current VHC"-page.
Please find details in the app description.
