AI Call Assistant is a service provided to small business owners and helps them with their store business so that they can focus on their main job without worrying about the phone at the store anymore.
Customers who have signed up for service through the KT 100 customer center or agency have AI to automatically respond to basic inquiries such as business hours, location, and parking inquiries, as well as industry-specific inquiries such as reservations and orders through the store settings of the AI, call assistant app. I could. In addition, you can freely deliver real-time store status or promotion information to customers at the same time as the call is connected through the greeting setting.
[Service subscription]
- You can sign up for service through the KT official agency or customer center number 100.
- All customers using KT phones in the store can subscribe!
- Need to designate a wireless number to install the AI call assistant app!
[Login]
- Set a 6-digit password after basic authentication with the landline number and store name
- Authenticate the registered device with the mobile specified during registration (authentication from other devices is not possible)
[Initial setting]
- Ready to respond to AI call assistant with simple store settings! (Business hours, location, parking information)
- Reservation and order options can be set depending on the industry!
[Greeting Settings]
- Through the greeting settings, the message is communicated to the customer at the same time as the phone is connected by the boss!
- Freely enter the store situation or promotional content up to 120 characters!
- Message guidance with desired background sound (preview possible)
[AI Call Assistant On/Off Settings]
- Control the AI call assistant with the switch at the top of the home menu.
- When turned on, the AI call assistant responds to customers first.
- When it is turned off, a phone call is made to the store after greeting information.
[Voice memo]
- Receive customer inquiries and deliver them to the app even if the store phone is busy or not answered.
[Information on receiving complaints]
- If you have any complaints while using the app, please email [email protected] with details, mobile phone model, screenshots, etc., and we will check and reply as soon as possible.
We would like to thank our customers for using the AI call assistant service, and we will always try to provide better service. thank you
[KT AI Call Assistant's Access Rights Items and Required Reasons]
1. Required access rights
# Phone connection: Mobile phone connection
# Device photo and media access: Preview
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Developer contact:
(KT Customer Center) 100
