Tap into your account with the My Optus app. The best way to manage your OPTUS account and get help when you need it.
STAY ON TOP OF YOUR USAGE
• See how much data you’ve used from your available data pool
• View data usage by category and daily breakdown
• Identify your most data hungry service
• Check usage by call minutes and text messages
GET SUPPORT WHEN YOU NEED IT
• Message Optus experts anytime to get answers fast
• Get real answers from real people
• Chat directly in app about your mobile or internet service
• Find your own answers with Help & Support articles
• Learn more about your device with our Device Guides
BILLING MADE EASY
• View your latest and previous bills with a detailed breakdown
• Setup direct debit in seconds
• Pay your bill securely with credit card
• Save your billing info for next time
• Report a payment or request payment extensions
SIMPLIFY YOUR PREPAID
• Recharge directly in the app
• Quickly recharge for anyone linked to your account
• Set up AutoRecharge and never run out of credit
MANAGE YOUR ACCOUNT SETTINGS
• Log into the app using your My Account details
• See all your Mobile and Fixed services when logged in
• Update your contact information
• Manage your account permissions
• View and change your plan
• See your contract details
CONTROL YOUR SERVICES
• Manage International Roaming
• Manage your entertainment options
• Setup call diversions
• Manage notifications
JUST FOR YOU
• Access Optus Perks and rewards
• View latest Entertainment options
• Check out our latest offers and deals
Device Compatibility:
My Optus app is available on Android 5.0 or later.
Help & Support:
optus.com.au/support
Optus Privacy Policy:
optus.com.au/about/legal
Optus Perks T&C:
optusperks.com.au/terms
What’s New in v5.7?
We’ve been working on some new features and updates to make sure you get the best experience:
• Tracking your order is made easy with mobile handset, mobile broadband and Fetch entertainment products now available.
• Enhancements to login experience, making it easy for you to access more features.
